Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Quantavia Caughman

Quantavia Caughman

May 8, 2026

5  out of  5
rating by Quantavia Caughman
"Had to use my daughter account to leave a post for Michelle Fields at State Farm on Celebration Blvd. She was very helpful, very informative, wonderful personality and so very kind. I was thoroughly satisfied when I left the Office. Lorraine Caughman."
Profile photo of Zelphia Caughman

Zelphia Caughman

May 8, 2026

5  out of  5
rating by Zelphia Caughman
"Vehicle Insurance"
Profile photo of CHARLES CRUMP

CHARLES CRUMP

May 8, 2026

5  out of  5
rating by CHARLES CRUMP
"michell is a excellent communicator, extremely intelligent and kind. very concerned in regards to helping customers. I give her 5 STARS !!"
We responded:
"We give her 5 stars too !! Thank you Charles, we strive to help folks find the best combination coverage and discounts! Thanks for letting us help you !"
Profile photo of Daniel Cox

Daniel Cox

May 7, 2026

5  out of  5
rating by Daniel Cox
"I’ve been with State Farm Insurance for 8 years now, and I honestly couldn’t be happier. My agent, Chuck Wardlaw, made everything easy and was a pleasure to work with. Last month my car was totaled in a hit-and-run. Within 48 hours, my claims adjuster had already reached out, walked me through the entire process, and got my claim approved. The payout was fair, and the check arrived in my account just 6 business days after the accident. What really stands out is how easy everything is through their app. I uploaded all my photos and documents in under 10 minutes while sitting in a rental car. No endless phone calls, no confusing paperwork. I’ve also had them for home and life insurance, and the rates are consistently competitive. Their customer service team actually answers the phone quickly and knows what they’re talking about — something that’s rare these days. Chuck really goes above and beyond. If you’re looking for a reliable insurance company that actually delivers when you need them, I highly recommend Statewide. Worth every penny."
We responded:
"Hey Daniel Man we’re glad you were ok from that accident! And, thanks for all the kind words. We try make things right, when things go wrong! Thanks for letting us be there for you! "
Profile photo of Josh McCaa

Josh McCaa

May 7, 2026

5  out of  5
rating by Josh McCaa
"I've been a highly satisfied customer for years with State Farm Insurance Agency having Chuck Wardlaw and Richard Skipper as my agents. They helped me bundle my home and auto insurance which saved me thousands compared to what I was paying. Chuck Wardlaw has also helped me understand the different benefits of both whole and term life insurance. I definitely recommend using Richard Skipper - State Farm Insurance Agency for your own insurance needs."
We responded:
"Josh Wow !! Thank you so much the very kind endorsement!! We’re always working hard to help folks find the best rates and service! We appreciate your business!"
Profile photo of Chris Blakeley

Chris Blakeley

April 29, 2026

5  out of  5
rating by Chris Blakeley
"Very friendly and helpful!! Was able to help with multiple discounts! Communication is excellent!!"
We responded:
"Thank you Chris !! We appreciate the kind words and we are grateful for your business!"
Profile photo of JAREEA SINGLETARY

JAREEA SINGLETARY

April 29, 2026

5  out of  5
rating by JAREEA SINGLETARY
"Great Experience!"
We responded:
"Thanks for the positive feedback! We’re glad to help !!"
Profile photo of Kayre Logan

Kayre Logan

April 22, 2026

5  out of  5
rating by Kayre Logan
"For many years, Richard Skipper’s State Farm agency in Florence has been my entire family’s go-to for ALL our insurance needs. The staff is knowledge, attentive and efficient, along with providing the best quotes/prices in the business! My personal agent, Chuck Wardlaw has been a lifesaver no matter the issue… house after house, car after car!"
We responded:
"Thank you for the kind words Kayre !! We’re very appreciative of your business and we’re always here to help !"
Profile photo of Elizabeth Lambert

Elizabeth Lambert

April 16, 2026

5  out of  5
rating by Elizabeth Lambert
"Chuck was the agent we worked with. He’s was very thorough and took his time to understand our needs and what we needed. We needed up saving a LOT of money from our previous insurance company. 10/10 recommend. If you want exceptional service, an agent who thoughtfully listens to your needs and saves you money-This Is The Place!"
We responded:
"Thank you Elizabeth!! We’re always glad yo help, especially when it comes to savings!!"
Profile photo of Greg Williams

Greg Williams

April 16, 2026

5  out of  5
rating by Greg Williams
"Chuck provides great customer service and is extremely responsive when I contact him"
We responded:
"Hey Greg Chuck always works hard to help our customers. Glad he was a big help to you !!"
Profile photo of Anne McLean

Anne McLean

April 1, 2026

5  out of  5
rating by Anne McLean
"The members of the staff that I have spoken with in this office were very nice, friendly and professional. I talked with Michelle and I asked for a quote and received it right away. She was very helpful. I then received a letter from Mr. Skipper as a follow up."
We responded:
"Thank you so very much for the kind words!!"
Profile photo of Rick Reed

Rick Reed

March 30, 2026

5  out of  5
rating by Rick Reed
"We have had quite a few issues we needed covered ! Richard Skipper and his staff have always taken care of us, just like we were family! There is not a better Agent out there!"
We responded:
"Thank you Rick. We really appreciate your kind words of support! We’re glad you allow us to help take care of what’s important to you and your family."
Profile photo of Chris Rice

Chris Rice

March 27, 2026

5  out of  5
rating by Chris Rice
"Hey folks! Chris Rice here 👋🏾 The rates that I have gotten from State Farm versus progressive, doesn’t compare, With my agent “Michelle” gets 10 ⭐️’ stars! anything that I wanted to add and get knowledge of products and services, she explained to me with ease And understanding, Richard Skipper, you have a great agent/employee thanks again Michelle. You’re the best.!!!! 🙌🏾😊"
We responded:
"Hey Chris I couldn’t agree more! Michelle is a 10 in our book too.Im glad we were able to help pass on some valuable knowledge and savings too ! Thanks for letting us help you ! "
Profile photo of C B

C B

March 26, 2026

5  out of  5
rating by C B
"FAST, FRIENDLY, AND EFFICIENT SERVICE! THANKS ALWAYS MR. CHUCK WARDLAW AND TAMMY RICKENBACH, THANKS!"
We responded:
"Hey CB Thanks for the kind words. We try hard to get it right ! We appreciate your business!"
Profile photo of Chuck Turbeville

Chuck Turbeville

March 24, 2026

5  out of  5
rating by Chuck Turbeville
"The staff at his office is always helpful and takes care of my issues immediately I recommend anyone needing insurance to give them a"
We responded:
"Thanks Chuck! We appreciate you and your family !"
Profile photo of Christina Soulantikas

Christina Soulantikas

March 23, 2026

5  out of  5
rating by Christina Soulantikas
"In the last couple years Melissa Parnell has been my go to State Farm Agent. In my experience she has proven over and over again to have the expertise, resourcefulness and proficiencies of State Farms plans and policies. She also apprises me of any new products and service. Including discounts that I may qualify for that meet my current needs. Her extent of knowledge with the Medicare Benefits program have made her invaluable to me in determining which plan benefits meet my needs. No matter what I need I can drop by, phone or send an email with questions. She has always been quick in getting the information and relays it in a timely manner. She has also proven to be very resourceful, professional and courteous agent. I am fortunate to have her as my agent and I can call her friend. Christina Soulantikas"
We responded:
"Thank you Christina! We think Melissa does a great job too. Thank you for allowing us to serve you."
Profile photo of Angela Crane

Angela Crane

March 20, 2026

5  out of  5
rating by Angela Crane
"I had the most wonderful experience with them! Chuck was very helpful, knowledgeable and so easy to talk to! I would definitely recommend them to my friends and family. Oh and I couldn't beat their rates anywhere. Peace of mind and gonna save me money."
We responded:
"Thank you Angela! We really appreciate the kind words, and we’re glad we were able to help you save !"
Profile photo of Melinda Curgan

Melinda Curgan

March 18, 2026

5  out of  5
rating by Melinda Curgan
"I made the best decision yesterday by calling Richard Skipper's State Farm business and talking to Chuck Wardlaw! He was very nice and kind enough to set an appointment for me today around another appointment I had scheduled previously. I was totally amazed!! I will be SAVING HUNDREDS between my car and house! Lol!! Guess the joke has been on me all this time that I felt "secure". Not only am I a year older, but I suddenly decided I must have gained some wisdom.. I shared my idea with my neighbor, who is my age, and she has decided to get right over there too. Thank you SO MUCH, Chuck and Richard!!!!!! Now I can breathe little instead of perspiring all the time. I' very just made some new friends. Melinda"
We responded:
"Melinda Thank you so very much for the kind words ! We’re as happy as you are that we were able to help you save on your car and home insurance! And we’re especially grateful for the referral!! We like making new friends!!"
Profile photo of Amirah G.

Amirah G.

March 17, 2026

5  out of  5
rating by Amirah G.
"Michelle was awesome and she absolutely helped me save on my insurance!"
We responded:
"We think Michelle is pretty awesome too !! We’re glad that we could save you some money !!"
Profile photo of Rita Ritchie

Rita Ritchie

March 17, 2026

5  out of  5
rating by Rita Ritchie
"Melissa Was excellent at helping us. Outstanding service and super friendly."
We responded:
"Thank you Rita !! We are grateful for your business and always here to help!"
Profile photo of Christi Perry

Christi Perry

March 17, 2026

5  out of  5
rating by Christi Perry
"I would like to thank Melissa Parnell for her help with my car, property and renters insurance. She was so helpful with the quotes and coverages for each one. It is time consuming to get the quotes on your own and she stepped up with all the information that I needed. I was grateful for her knowledge. Richard Skipper's agent's are very friendly and helpful any time I need their help. Thank you, Christi Perry"
We responded:
"Thank you Christi ! We happy to help you and we’re very appreciative of your business!"
Profile photo of Alina Peck

Alina Peck

March 13, 2026

5  out of  5
rating by Alina Peck
"This is a great place to get all your insurance needs covered . They have great prices and are always helpful to call for any questions or changes to our plan. Definitely recommend ."
We responded:
"Thanks Alina !! We always love helping people find the right coverage at price they can afford. "
Profile photo of Robert Williams

Robert Williams

March 13, 2026

5  out of  5
rating by Robert Williams
"Great people to do business with! Chuck helped me out with some lability insurance for my business and was prompt am very attentive with any and all questions I had! Give them a call if you’re needing any thing in the insurance market!"
We responded:
"Robert, Thank you for the kind words. We appreciate your business!"
Profile photo of Joshua Schuster

Joshua Schuster

March 13, 2026

5  out of  5
rating by Joshua Schuster
"I had a great experience, really amazing customer service and I saved a bunch of money. Chuck was really helpful and knowledgeable. I'd definitely recommend and already have to family and friends!"
We responded:
"Thank you Joshua! We love helping people get great coverage and saving them money too! "
Profile photo of Tiffany

Tiffany

March 13, 2026

5  out of  5
rating by Tiffany
"I switched to Statefarm when my premium at my previous insurance company went through the roof. I’m happy for the premium I have now and everyone their is nice!"
We responded:
"Tiffany, Thank you for letting us help you. We’re glad you could help you save money too !"